Your privacy is as sacred to us as your clinical confidentiality. At NYC Dental Lounge, we handle your data with the same precision and care that we apply to our cosmetic treatments.
Information We Collect
We collect information to provide you with an exceptional digital and clinical experience. This includes:
- Information you provide: When you request a consultation, we collect your name, email address, phone number, and any preliminary details you choose to share.
- Information collected automatically: We use industry-standard tools like Google Analytics to understand how visitors interact with our digital suite. This includes your IP address, browser type, device information, and pages visited.
- Cookies: Our website uses cookies to maintain your session, analyze site traffic, and support third-party integrations such as embedded maps.
How We Use Your Information
Your information is used strictly to enhance your experience with NYC Dental Lounge:
- To respond promptly to consultation requests and inquiries.
- To refine and improve our digital experience.
- To comply with our legal and regulatory obligations.
We do not sell, rent, or trade your personal information to third parties.
HIPAA Notice & Clinical Privacy
NYC Dental Lounge is a covered entity under the Health Insurance Portability and Accountability Act (HIPAA). The information collected through this website is generally considered consumer data until you become a patient.
Once you are a patient, your Protected Health Information (PHI) is handled in strict accordance with HIPAA standards. A comprehensive Notice of Privacy Practices (NPP) regarding your clinical records will be provided to you in-office prior to your first treatment. For more information on your rights under HIPAA, please visit the HHS.gov HIPAA resource page.
Third-Party Services
We integrate select third-party services to provide a seamless experience:
- Google Analytics: Helps us understand site usage. Google Privacy Policy
- Google Maps: Provides location routing. Google Maps Terms
- Dentrix Ascend: Our secure clinical management system.
California & EU Rights (CCPA/GDPR)
Depending on your location, you may have specific rights regarding your personal data:
- California Residents (CCPA): You have the right to know what personal information we collect, the right to request its deletion, and the right to opt-out of the sale of your information (though we do not sell your data).
- EU Residents (GDPR): You have the right to access, rectify, erase, or restrict the processing of your data. Note that our data is stored on secure US-based servers.
To exercise any of these rights, please contact us using the information below.
Data Retention
We retain consultation form submissions for as long as necessary to facilitate your booking process. Analytical data is anonymized and automatically purged after 26 months.
Contact Us
For any inquiries regarding this Privacy Policy or your personal data, please contact our concierge team:
Email: concierge@nycdentallounge.com
Address: Central Park South, Manhattan, NY